FAQs

Order Processing & Delivery

When will I get my order?

It usually takes 3 to 5 business days to process and ship orders within Metro Manila. Provincial deliveries take an average of 7 to 10 business days (sometimes, it could take longer for remote places or depending on the weather condition or depending on the provincial courier partners (ie. LBC, 2GO, etc.) If your package still hasn’t arrived within the given timeline, email us with your complete name and order number at hello@shopalwayssunday.com.

How much is shipping?

• P100 for orders within Metro Manila
• P150 for Provincial orders
• P150 for C.O.D. within Metro Manila only: Pasig, Marikina, San Juan, Mandaluyong, Quezon City, Makati, Pasay, Taguig, Pateros, Paranaque, Las Pinas, Muntinlupa, Manila, Caloocan, Malabon, Navotas, Valenzuela
• P300 for next day delivery for orders within Metro Manila only. Deliveries will be made after payment has been confirmed.  

Where do you ship?

Nationwide in the Philippines. We currently do not ship internationally. 

How will I get my order?

Your order will arrive through a courier service. Provincial orders may arrive through the courier's forwarding company.

I received my package but something is wrong...

Please email us at hello@shopalwayssunday.com with your concern. If there was an error with your orders, please include an image in your email.

 

Payment Options

PayPal

You may pay via PayPal (credit card/debit card) if you have an account.

Bank Deposit

We accept bank deposit to our BDO or BPI account. You may deposit over the counter or through online banking. Please email us at hello@shopalwayssunday.com with a photo or screenshot of your deposit slip. 

Cash On Delivery (COD)

C.O.D. is only available for orders delivered within Metro Manila. Your order will be delivered to your residence/office by the courier. Please prepare the exact amount and leave the payment with a representative in case you will be out.

 

Web Inquiries

Do I need an account to shop online?

You don't need to create an account. You can sign in as a guest at checkout, but creating an account will make future transactions easier.

Why can't I add an item to my cart?

The product you are trying to select is probably out of stock.

Where is your store located?

We currently do not have any physical stores. Follow us on Instagram: @shopalwayssunday to be updated on our next pop-ups, bazaars, and events.

 

Other

I still have more questions...
For any concerns, please feel free to email us at hello@shopalwayssunday.com